Utility customer service that never sleeps
Automate complaints, billing support, meter workflows and field dispatch across WhatsApp, call centre and USSD — with executive dashboards over everything.
From complaint to field resolution
A complete service-operations stack for water, power and utility providers.
Customer Service Automation
AI handles routine enquiries across every channel.
WhatsApp Complaints
Log, route and resolve complaints inside WhatsApp.
Billing Support
Explain bills, take payments and resolve disputes.
Meter Reading Workflows
Capture, validate and reconcile meter readings.
Field Team Dispatch
Assign, track and close field jobs in real time.
Executive Dashboards
Service performance and outage insight for leaders.
Outage Management
Detect, communicate and track outage restoration.
SLA Tracking
Monitor response and resolution against targets.
Service operations at a glance
Ticket flow, channel mix and complaint categories across your service base.
Tickets Raised vs Resolved
Weekly volume
Complaint Types
Share by category
Service Volume by Channel
Where customers reach you
Automate your utility service
Book a demo and see how AI resolves complaints faster and keeps field teams moving.