Sell medicine on WhatsApp with one Agentic Bot
A modern pharmacy POS with real-time stock, prescriptions and an Agentic WhatsApp Bot — customers order, get live stock checks and pay via M-Pesa STK Push, all inside WhatsApp.
From WhatsApp order to counter payout
Everything a modern pharmacy needs, wired to an AI ordering assistant on WhatsApp.
Point-of-Sale
Fast counter sales with barcode and prescriptions.
Prescriptions
Capture, validate and refill prescriptions.
Real-time Stock
Live stock levels with reorder alerts and expiry tracking.
WhatsApp Agentic Bot
Customers chat, search and order medicine end to end.
Live Stock Check in Chat
The bot confirms availability before payment.
M-Pesa STK Push
Trigger and auto-reconcile payment from WhatsApp.
Delivery & Pickup
Route orders to riders or counter pickup.
Multi-Branch
Central control across pharmacy branches.
Invoicing & Receipts
Digital receipts and insurance-ready invoices.
Roles & Audit
Cashier, pharmacist and admin controls with audit logs.
Executive Sales Analytics
Top movers, margins and branch performance.
AI Reorder Copilot
AI predicts demand and drafts purchase orders.
How customers order on WhatsApp
The Agentic Bot handles the entire journey — no forms, no app downloads.
Search & Chat
Customer messages the pharmacy on WhatsApp and asks for a medicine, symptom or refill.
Live Stock Check
The Agentic Bot checks SmartPharma stock in real time and offers alternatives if needed.
M-Pesa STK Push
The bot triggers an M-Pesa STK Push to the customer's phone for one-tap payment.
Pickup or Delivery
The pharmacy is notified, packs the order and sends a rider or confirms pickup.
Interactive WhatsApp Agentic Bot demo
Pick a product, watch the bot check live stock, complete an M-Pesa STK Push and track the order to your door.
Executive analytics for pharmacy leaders
Revenue, WhatsApp order mix and top movers across every branch.
Pharmacy Revenue Trend
Revenue vs target (KES, millions)
WhatsApp Order Outcomes
Share of chats
Sales Volume by Channel
Where customers buy
AI Recommendations
Fraud risk increased by 18% in the last 24 hours
WhatsApp automation reduced manual tickets by 42%
Top revenue growth detected in Nairobi region
Onboarding, integrations & reliability
Answers to the questions pharmacy owners and IT leads ask us most.
How long does onboarding a pharmacy take?
Most single-branch pharmacies are live in 5–7 business days: catalogue import, staff training, WhatsApp Business number verification and M-Pesa Paybill/Till linkage. Multi-branch chains run in parallel over 2–3 weeks.
Which systems can SmartPharma integrate with?
SmartPharma has connectors for M-Pesa (Daraja), major card acquirers, insurance/HMO claim gateways, accounting tools (QuickBooks, Xero, Sage) and any HL7/FHIR-compliant hospital system. Custom REST/GraphQL integrations are supported.
Is customer and prescription data secure?
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Access is role-based with full audit logs, and the platform is aligned with Kenya's Data Protection Act and HIPAA-equivalent controls for prescriptions.
How reliable is the WhatsApp + M-Pesa checkout?
We route through Meta's official WhatsApp Business API and Safaricom's Daraja STK Push. Payments are reconciled automatically, and the bot retries failed STK requests, notifies the customer, and never marks an order paid until Safaricom confirms the transaction.
What happens if a product is out of stock?
The Agentic Bot checks stock in real time across every branch before quoting a price. If unavailable, it offers alternatives, notifies the customer when the item is back, and can auto-draft a purchase order for the pharmacist.
Can I use my own WhatsApp number and Paybill?
Yes. SmartPharma runs on your own WhatsApp Business number and your own M-Pesa Paybill/Till so funds settle directly to your bank — Galaxy Dynamics never touches the money flow.
Sell more with SmartPharma
Book a demo and see the Agentic WhatsApp Bot check stock and take M-Pesa payments live.